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When people Google you, everything in the search results influences their perception of you — and that perception is your online reputation. Your company’s reputation is crucial to its survival and growth. Therefore actively managing your business reputation is important.
4 approaches when it comes to business reputation management:
Reputation building
Crisis preparedness
Reputation repair
Crisis management
Protect your brand with business reputation management
We understand how much effort goes into building and keeping your brand image. With more and more people going online and researching companies before doing business with them, you need a reputation management service to safeguard you. Here's what we do for you:
Build an online reputation management strategy.
Add different approaches for an effective strategy from content marketing to SEO, public relations, review management and other supports.
Audit your online business reputation.
Monitor your online business reputation.
Build a reputation management strategy for your business — big or small, wherever needed.
Importance of business reputation management
Today, 85% of consumers trust online reviews as much as personal recommendations. As a result, positive ratings are crucial for recruiting new consumers and retaining existing ones.
With that said, the impact of negative reviews on your online reputation can seriously affect your business, waste your marketing expenses, and cause you to lose opportunities to your competitors.
How to prevent this? We remove the stress with our business reputation management approach.
Still not convinced? Here are some statistics about reputation management that you should be aware of:
- Nearly 3 out of 4 consumers trust a company more if it has positive reviews.
- 60% of consumers say that negative reviews made them not want to use a business.
- Consumers will spend up to 31% more money on a business with excellent reviews.
Read Our Customers' Testimonials About Our Business Reputation Management Service
Gain Reputation is amazing! They were always quick to respond and were able to bring my vision to life. Their team also did a great job answering all of my questions. They are a joy to work with and are highly recommended!!
I run a Southeast Asia lifestyle business, and several bad reviews hurt my business. They helped me craft responses to the negative ones and then helped me improve my online reputation by getting more positive ones.
Open, transparent, and, more importantly, reliable communication is one of the many attributes you can expect when you choose to do business with Gain Reputation. The results of their approaches speak for themselves.
Factors that can hurt your business's reputation
What others say about your company online impacts its brand reputation. A positive reputation is established on positive reviews and ratings), which are reflected in positive content in search results.
Negative information released in the news online, on social media or review sites can undermine all of your hard work. Factors that can impair your brand’s online reputation include:
- Negative information in news articles
- Negative Google reviews or third-party review platforms
- Unflattering images in search results
- Negative social media brand mentions
Our strong business reputation solutions are multi-layered and suited to your specific requirements. They typically include key solutions such as:
- Reputation monitoring
- Review management service
- Content removal
- Review management
- Branding
- Public relations
- Local brand SEO
- Online crisis management
- Social media management
- Digital media
Set the right foot forward with our business reputation management solutions
Benefits of business reputation management
Our team provides comprehensive, tailored company reputation management to help you improve your brand and financial line. Our online reputation management solutions are meant to be tailored to your specific business objectives.
Here are the key advantages of using business reputation management:
- Increasing the visibility of beneficial assets such as articles, social media posts and web pages on Google
- Identifying brand risks before they become massive catastrophes
- Improving article placements to increase online PR
- Development of crisis management measures to avoid panic and minimize emergencies
- Creating and maintaining accurate business listings on the internet
- Attracting more suitable job prospects and increasing staff productivity
- Lower marketing expenditures and a higher ROI
Our expanding online reputation team offers results-driven business reputation management solutions to help you increase your global presence while maximising brand impact in the local and regional areas that matter the most to you. As a leading Malaysian provider of business reputation management services, we employ cutting-edge reputation management approaches and strategies to help you stand out in a good light online. From search results to press releases, your company’s reputation is the key to long-term success.
We work with you to establish the local, national, and global web presence you need to reach more customers and boost your bottom line, no matter where you are or what you sell.
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Get in touch with us; we have the experience to get it right.